The Shore Apartments 3.5 star rated
2 Ocean Ave
Surfers Paradise QLD 4217
(Gold Coast)
8.6 / 10

Check in Time: 1400
Check out Time: 1000

Reception hours 8.30am - 5pm daily (9am - 12 Noon Sat & Sun). If checking in outside of these times, dial 300 on the phone at front door for our After Hours Service.

From $79 package rate per night
Book Online - Check rates / availability Visit Website

The Shore Apartments

Overview

The Shore Apartments feature self-contained apartments with wonderful views of the famous Surfers Paradise beach and ocean. Affordable Surfers Paradise accommodation is available at The Shore Apartments, just a stroll to shops, cafes, entertainment, restaurants, art galleries, night clubs and much more.

Offering spacious one bedroom apartments, The Shore Apartments maintain a fully equipped kitchen, full bathroom, separate bedroom with queen bed, colour TV including Foxtel cable, ceiling or pedestal fans with some apartments having balconies. The Shore Apartments can even provide you with a sofa bed or rollaway bed in lounge for extra guests staying on your Gold Coast getaway.

Make use of the extensive facilities offered at The Shore Apartments including a heated swimming pool, spa, in-house bar and restaurant, BBQ and tour desk.

For an action packed or quiet relaxing Gold Coast holiday, visit The Shore Apartments - where every apartment has an ocean view of world famous Surfers Paradise beaches.

Visitor Review

our stay was enjoyable but not long enough. We will definately stay there again.

Liked: Very much.
Would you recommend this hotel: Yes
I recommend this hotel for: Honeymoon, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2012

Geoffery Malcolm - Buderim
05-03-2012
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10

Getting There

Transfers can be booked at an additional cost - contact Reception for transfer arrangements.

Airport coaches, taxi's and limousines are available from Brisbane and Gold Coast (Coolangatta) Airports.

Reception is open from 8.30am to 5pm weekdays & (9am to Noon Sat & Sun).
If checking in outside of these times, dial 300 on the phone at the front door & our After Hours Service will be available to help you.

Driving Yourself :- Please refer to map by clicking on "View Map" on Details Page.
From North ( Brisbane) When you get to Southport follow Gold Coast Highway ( Surfers Paradise Boulevard )towards Surfers Paradise township. Turn left into Ocean Ave & you will see The Shore on your right. ( On the corner of Ocean Ave & The Esplanade )

From South ( Coolangatta ) When you get to Surfers Paradise Township, turn right until you get to the ocean front. Turn left into The Esplanade, go aprox 4 blocks & turn left into Ocean Ave. The Shore is on your left, on the corner of The Esplanade & Ocean Ave.

Children / Extra Guests

(Any additional charges are payable direct to the hotel)
0 - 2 years inclusive - Free. Cot/bed charges if required, pay direct on check in.
3 - 14 years - Adult rates apply.
Extra charge of $25 per night applies for third adult or up to 2 children. (Maximum 3 adults or 2 adults + 2 children per apartment). Extra adult (or 2 children sharing) use sofa bed in lounge. Pay direct on check in.

The Shore Apartments Rooms

1 Bedroom Apartment
The one bedroom apartment is fully self-contained featuring ceiling or pedestal fans, Foxtel and a fully equipped kitchen with stove, microwave, fridge and kettle.

The two middle apartments on each floor have a balcony with outdoor table and chairs. Having no balconies, the end apartments are even more spacious and have extensive views.

Bedding configuration is 1 Queen bed and 1 Sofa bed - Maximum capacity is 3 adults or 2 adults and 2 children.

The Shore Apartments Facilities

  • Bar / Lounge
  • BBQ Area / Facilities
  • Day Spa
  • Dry Cleaning / Laundry
  • Lift / Elevator
  • Luggage Storage
  • Non-Smoking Floors
  • On-site Parking
  • Restaurant/Cafe
  • Secure Undercover Parking
  • Spa / Jacuzzi
  • Swimming Pool - Outdoor
  • Tour Desk

Car Parking

FREE undercover parking in the basement with lift access to Reception or your Apartment
Also free off-street exterior carpark at rear of building.
Set-down area in front of hotel entrance.

Business Facilities

Send &/or receive faxes from Reception
Photocopy at Reception
Direct-dial telephones

The Shore Apartments Reviews


Spent two weeks at the Shore and found it excellent value for money. The rooms were clean and spacious. I had a wonderful view of the ocean and right down the coast. The staff were very friendly and most helpful when asked about the local ammenities and bookings for day trips. Supermarkets were within walking distance as were cafe and restaurants. Public Transport to anywhere I wanted to go was less then five minutes walk away. The beach was across the road and was lucky enough to enjoy some spectacular sun rises from my window. I hope to return for another holiday in the not to distant future.

Liked: The staff, the view, the location.
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Business conference, Young singles, Couples, Older travellers
Date of stay: April 2013

Janice - Melbourne, Victoria
22-04-2013
9.6 / 10
Value 9
Rooms 9
Location 10
Cleanliness 10
Check In / Front Desk 9
Service 10
Business Service 10

Great location & privacy

Liked: Location
Disliked: Self-cleaning
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
I do not recommend this hotel for: Older travellers
Date of stay: January 2013

Elisa Halim - Bintaro
20-01-2013
8.6 / 10
Value 9
Rooms 7
Location 10
Cleanliness 8
Check In / Front Desk 10
Service 7
Business Service 9

Location was fantastic appartment was ok. There was hair everywhere on the ground and mould in bathroom roof and mould all though the aircondidtion unit.

Liked: Location
Disliked: Cleaness
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples
I do not recommend this hotel for: Honeymoon, Business conference, Pet Owners, Older travellers
Date of stay: January 2013

Aimiee OKane - Kurri Kurri
19-01-2013
8.3 / 10
Value 10
Rooms 5
Location 10
Cleanliness 3
Check In / Front Desk 10
Service 10
Business Service 10

good location and value. but need to clean the kitchen before leaving, don\'t like it.

Liked: yes
Would you recommend this hotel: Yes
I recommend this hotel for: Families
Date of stay: December 2012

Dan Huang - Hawthorn East
24-12-2012
9.3 / 10
Value 10
Rooms 10
Location 10
Cleanliness 9
Check In / Front Desk 10
Service 8
Business Service 8

It was definitely value for money especially for the location. The building and furnishings in the apartment was old but clean.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
I do not recommend this hotel for: Honeymoon, Business conference, Pet Owners
Date of stay: October 2012

Raenette Tan - Malaysia
29-10-2012
7.2 / 10
Value 8
Rooms 7
Location 7
Cleanliness 8
Check In / Front Desk 6

very clean,lovely view ,greatparking,lovely meals in cafe,we will come back again ,great place for the price

Would you recommend this hotel: Yes
I recommend this hotel for: Honeymoon, Business conference, Couples, Older travellers
Date of stay: August 2012

B Van Den Berg - Christchurch
31-08-2012
9.0 / 10
Value 9
Rooms 9
Location 8
Cleanliness 9
Check In / Front Desk 9
Service 10

very clean,lovely view ,greatparking,lovely meals in cafe,we will come back again ,great place for the price

Would you recommend this hotel: Yes
I recommend this hotel for: Honeymoon, Business conference, Couples, Older travellers
Date of stay: August 2012

B Van Den Berg - Christchurch
31-08-2012
9.0 / 10
Value 9
Rooms 9
Location 8
Cleanliness 9
Check In / Front Desk 9
Service 10

our stay was enjoyable but not long enough. We will definately stay there again.

Liked: Very much.
Would you recommend this hotel: Yes
I recommend this hotel for: Honeymoon, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2012

Geoffery Malcolm - Buderim
05-03-2012
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10

This was our second stay at The Shores and will definitely be staying again. Staff at reception were super friendly and helful. Value for money definitely and would recomend The Shores.

Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers, Honeymoon, Business conference, Young singles, Couples, Older travellers
Date of stay: December 2011

Beverley Thesner - Gladstone Queensland
21-02-2012
9.9 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 9

Great position, across the road from the beach and 5 mins walk to main shops. Rooms very clean and spacious but furniture and fittings a bit old. For the price though could not ask for anything better.

Liked: Position
Disliked: No Air-conditioning
Would you recommend this hotel: Yes
I recommend this hotel for: Young singles, Couples, Older travellers
I do not recommend this hotel for: Honeymoon, Pet Owners
Date of stay: November 2011

Robert Preece - Hamlyn Heights
20-11-2011
9.4 / 10
Value 10
Rooms 7
Location 10
Cleanliness 9
Check In / Front Desk 10
Service 10
Business Service 10

Great Apartment. If there is a WIFI, it will be perfect. Thanks! Will stay there again if I visit again.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples, Older travellers
I do not recommend this hotel for: Honeymoon, Business conference, Pet Owners
Date of stay: November 2011

Tong ZHENG - Newtown
18-11-2011
9.1 / 10
Value 10
Rooms 9
Location 9
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 6

More than happy with apartment, it was better than expected, clean, spacious and well appointed. The central location on the beach was great and the views spectacular.
Value for money outstanding.
Service was warm and welcoming.

Liked: everything
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
Date of stay: July 2011

Tim Maloney - Auckland
06-08-2011
9.1 / 10
Value 10
Rooms 10
Location 10
Cleanliness 9
Check In / Front Desk 9
Service 9
Business Service 7

really liked the location, the view outside window, all the facilities available in the apartment, the bus stop outside took us to everywhere we needed and the cole not far away really help us during our stay:D thanks \'the shore apartments\' really loved it!

Liked: low price
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples
I do not recommend this hotel for: Honeymoon, Business conference
Date of stay: July 2010

Amy Tsai - Surrey Hills
15-07-2010
9.6 / 10
Value 10
Rooms 10
Location 10
Cleanliness 9
Check In / Front Desk 10
Service 9
Business Service 9

The shore appartment was booked on line, so we were not sure what to excpect.delayed flights meant our check in was much later than the late check in already requested.there was not need for us to worry with the outside phone and inside notes left for us, checking in was made very easy. Our room was just beautifu, far beyond what we were imagining from the web site. location also a surprise, it was so close to every thing, Not only were the staff helpful but the long time residence were also happy and helpful.We had a fantastic time and have emailed the Shore web site to all the staff at my place of work. THANK YOU

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
Date of stay: June 2010

Debbie Hardie - Banks
12-07-2010
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

The room was fantastic as were the views. The cafe downstairs does amazing food too. Our stay was really enjoyable and we would definetly come back again.

Liked: the view
Disliked: the service was okay but nothing special.
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples, Older travellers
I do not recommend this hotel for: Honeymoon, Business conference, Pet Owners
Date of stay: June 2010

Samantha Berridge - five dock
27-06-2010
7.3 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 1
Service 3

Very nice and enjoyable stay. Staff were very helpful and friendly!

Would you recommend this hotel: Yes
I recommend this hotel for: Families with young children, Young singles, Couples
Date of stay: February 2010

CON MITSOU - CANTERBURY
03-03-2010
/ 10

Me and my boyfriend enjoyed our stay at The Shore Apartments.The facilities were great aswel as the customer service at the reception.

Liked: The swimming pool & spa
Would you recommend this hotel: Yes
I recommend this hotel for: Couples
Date of stay: February 2010

Dejana Blagic - St Albans
02-03-2010
9.0 / 10
Value 10
Rooms 6
Location 10
Cleanliness 7
Check In / Front Desk 10
Service 10
Business Service 10

The accomodation was wonderful and would consider staying at the shore apartments again.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Young singles, Couples
I do not recommend this hotel for: Honeymoon, Business conference, Pet Owners, Older travellers
Date of stay: January 2010

Bryoni Gutierrez - Hurstville
11-02-2010
9.0 / 10
Value 8
Rooms 8
Location 9
Cleanliness 8
Check In / Front Desk 10
Service 10
Business Service 10

The hotel was very clean and tidy, great location and views, friendly staff, could have used air conditioning but the ceiling fans were ok.

Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers, Honeymoon, Young singles, Couples, Older travellers
Date of stay: January 2010

Bonnie Wilson - Goulburn
23-01-2010
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

The room was nice, staff great and the location was good but unfortunately across the road the backpackers can get niosy late at night.

Liked: staff & location
Disliked: backpackers across the road
Would you recommend this hotel: Yes
I recommend this hotel for: Young singles, Couples
I do not recommend this hotel for: Honeymoon, Business conference
Date of stay: November 2009

Brendon Beavan - Campbelltown
24-11-2009
8.7 / 10
Value 8
Rooms 7
Location 8
Cleanliness 9
Check In / Front Desk 10
Service 10

Overall not too good and not too bad. Location is fantastic, view from room was beautiful. But floor and bathroom's curtain wasn't clean when we entered in room ...was fixed next day as we reported. Bathroom wasn't good enough , sliding door of shower room was broken. Pool and spa was good. but didn't except our request for late check out.

Liked: Location
Disliked: Bathroom
Would you recommend this hotel: Yes
I recommend this hotel for: Young singles
Date of stay: October 2009

Rohan Shah - Sydney
11-10-2009
6.0 / 10
Value 6
Rooms 6
Location 9
Cleanliness 5
Check In / Front Desk 6
Service 5
Business Service 5

great value although standard of the room furnishings and decoration vary a lot room to room

Would you recommend this hotel: Yes
I recommend this hotel for: Honeymoon, Young singles, Couples, Older travellers
I do not recommend this hotel for: Families, Families with teenagers, Families with young children
Date of stay: September 2009

Alex Hamill - Sydney
29-09-2009
7.4 / 10
Value 9
Rooms 7
Location 9
Cleanliness 9
Check In / Front Desk 8
Service 7
Business Service 3

Loved the location, the apartment was clean and exactly what I expected. Great to have a balcony to enjoy the great views. It was positioned well and away from the noice of Cavell Avenue. Lady at the front desk was always nice and helpful, place was clean and access to laundry and rubbish rooms excellent. Felt very comfortable there. Would return again.

Liked: view, rooms, everything really. Was just great value for money
Disliked: maybe only the old fan in the room. That would be all
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children, Couples, Older travellers
Date of stay: August 2009

Susan Laws - Sydney
12-09-2009
9.7 / 10
Value 10
Rooms 9
Location 10
Cleanliness 9
Check In / Front Desk 10
Service 10

My two children (10 & 8) enjoyed our stay at the Shore Apartments. Accomodation was as presented on the website, fantastic location, convenient and secure underground parking. Rooms are nice enough, cooking facilities adequate. Spa was beautiful and pool was warm enough to swim in even though we were there in mid winter (July). Not the flashest apartments but neat and clean enough, certainly consider them to be good value for money. Would stay again in winter but not sure about warmer months as no air conditioning.

Liked: The views, the location, the spa, the price.
Disliked: Lack of spare blankets (got quite cool at night) and only a small floor heater for the entire apartment
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
I do not recommend this hotel for: Couples
Date of stay: July 2009

Craig - Adelaide
04-08-2009
8.0 / 10
Value 9
Rooms 7
Location 9
Cleanliness 7
Check In / Front Desk 8
Service 8

Love love loved it! Great Value for money!!
Will definatly be going back again this year!

Liked: Service, close to the beach, close to transport
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
Date of stay: January 2009

Liza - Melbourne
22-06-2009
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

The Shores is a great place to stay the service is impecable and it ist located close to a lot of attractions and is great value for money

Liked: It\'s location
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples
Date of stay: May 2009

Henk Wolthuizen - Woori Yallock
08-06-2009
/ 10

Excellent location, value for money. Friendly and knowledgeable staff.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children, Young singles, Couples, Older travellers
I do not recommend this hotel for: Families with teenagers, Honeymoon, Business conference
Date of stay: March 2009

SRI JAGAN ATHIMULAM - PASIR RIS ST12
13-04-2009
8.9 / 10
Value 10
Rooms 8
Location 9
Cleanliness 8
Check In / Front Desk 10
Service 9
Business Service 8

Awful filthy especially blinds and window ledges. Broken blind in toilet sat there for all to see and shower.People opposite could see right in. Noisy corner with cars drag racing all night. No aircon. Uselss Tv remote didn't work. Shower broke when I got there.

Disliked: Everything
Would you recommend this hotel: No
I do not recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Pet Owners, Older travellers
Date of stay: March 2009

Kathy Bond - 50A Ardross St Applecross Perth WA
11-03-2009
2.3 / 10
Value 1
Rooms 5
Location 1
Cleanliness 3
Check In / Front Desk 4
Service 1
Business Service 1

everything is good.

Liked: yes
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Couples, Older travellers
Date of stay: February 2009

Li An - Sydney
20-02-2009
9.6 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 8
Business Service 9

we have had a very good time at your Hotel.
Only some of the cooking equiptment is to chanche.

Liked: close to the sea
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Couples, Older travellers
I do not recommend this hotel for: Business conference
Date of stay: January 2009

Matthias KOPP - Locarno Ticino
16-02-2009
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

Generally good, but the apartment is old and the kitchen items were dirty.

Liked: Location
Disliked: Accommodation quality
Would you recommend this hotel: Yes
I recommend this hotel for: Young singles, Couples
Date of stay: December 2008

Jasmine Kuo - Chatswood
17-01-2009
6.5 / 10
Value 7
Rooms 4
Location 10
Cleanliness 5
Check In / Front Desk 7
Service 6

very enjoyable. Will be back again.

Liked: very much
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Honeymoon, Young singles, Couples, Older travellers
I do not recommend this hotel for: Families with young children
Date of stay: December 2008

Loren Clanchy - Surat
06-01-2009
9.7 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 8

Good value for location and ocean views with top rate deli almost on site.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: November 2008

Denis Garcia - New Plymouth
30-11-2008
9.1 / 10
Value 9
Rooms 8
Location 9
Cleanliness 9
Check In / Front Desk 10
Service 10
Business Service 9

excellently presented apartment. Well equipped. Our stay was very comfortable. Would recommend this facility.

Liked: liked
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Older travellers
Date of stay: October 2008

Ken Malcolm - Wanganui
30-10-2008
8.4 / 10
Value 8
Rooms 8
Location 8
Cleanliness 8
Check In / Front Desk 9
Service 9
Business Service 9

Very comfortable. convenient.Beautiful view and great service4

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children, Couples
Date of stay: October 2008

Rosanne Rand - Trafalgar
22-10-2008
9.5 / 10
Value 10
Rooms 9
Location 9
Cleanliness 10

As we arrived late in the evening, it was very difficult to get into the Apartments as the phone outside did not work, either on 300 or the other number. It wasn\'t until somebody returning for the night who let us into the foyer, that we could actually get hold of our key.
Our taxi driver had used his phone to inform somebody about our dilemma, but there was a distinct lack of interest. Lucky for us these people turned up or we would have been on the doorstep all night.

Liked: Yes
Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers, Couples, Older travellers
I do not recommend this hotel for: Families with young children, Pet Owners
Date of stay: October 2008

Derek Casey - Valley view
20-10-2008
9.0 / 10
Value 8
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 8
Service 8

great room,clean. Friendly check in staff.No air con would make it very hot in summer

Liked: location
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples, Older travellers
Date of stay: September 2008

ernie wills - surfside
12-10-2008
9.8 / 10
Value 10
Rooms 10
Location 10
Cleanliness 9
Check In / Front Desk 10

Thanks had a great room , location was close to town , would use this apartment complex again.

Liked: location
Disliked: nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Honeymoon, Business conference, Young singles, Couples, Older travellers
I do not recommend this hotel for: Families, Families with teenagers, Families with young children, Pet Owners
Date of stay: September 2008

Phil Athow - Masterton NZ
23-09-2008
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

Enjoyed our stay. Friendly staff and great appartment facing the beach

Liked: The size of the apartment
Disliked: The bed in unit 11 it was so hard we had to sleep on the couchs
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers
I do not recommend this hotel for: Honeymoon, Young singles, Older travellers
Date of stay: August 2008

Arnold Johnson - Greenmeadows, Napier
09-09-2008
4.7 / 10
Value 5
Rooms 1
Location 5
Cleanliness 6
Check In / Front Desk 6
Service 5
Business Service 5

Very satisfied. Good location

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Young singles, Couples
I do not recommend this hotel for: Honeymoon, Business conference, Pet Owners
Date of stay: July 2008

Tamara Roach - Russell Lea
28-07-2008
8.7 / 10
Value 9
Rooms 8
Location 9
Cleanliness 10
Check In / Front Desk 8
Service 9
Business Service 8

Had trouble with light globes which they didnt fix or follow up after it was reported, otherwise it was ok.

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Manager's Reply
Sorry - Light bulbs should have been fixed immediately. Please ring Reception on room phone, button 9 if something is not fixed soon after requested.

Liked: friendly front desk staff.
Disliked: -
Would you recommend this hotel: Yes
I recommend this hotel for: Young singles, Couples, Older travellers
I do not recommend this hotel for: Families, Honeymoon
Date of stay: June 2008

Stefan Brejniak - Gwynneville
11-07-2008
8.1 / 10
Value 8
Rooms 7
Location 8
Cleanliness 9
Check In / Front Desk 9
Service 9
Business Service 7

great view and room size, good distance from main strip. Just would have been better if the pool and spa were warm enough to go in. we tried the spa and it was too cold.

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Manager's Reply
The spa temperature is set at 36 - 38 degrees Celsius. The pool is set to 22C in summer up to 28C in mid winter. We were advised that these are the accepted Industry Standard.
Please advise Reception if you don't find it warm enough.

Liked: room size and view was great
Disliked: pool and spa were lukewarm and needed to be really warm
Would you recommend this hotel: Yes
I recommend this hotel for: Families with young children, Business conference, Young singles, Couples
Date of stay: June 2008

Jessie Ogilvy - Windsor Gardens
25-06-2008
8.3 / 10
Value 9
Rooms 8
Location 8
Cleanliness 8
Check In / Front Desk 8
Service 9

no problems. Being allowed to check in at 9.30 and allowed to check out whenit suited us was really appreciated !

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Couples, Older travellers
Date of stay: May 2008

Stuart Ward - Okaihau
25-05-2008
8.4 / 10
Value 9
Rooms 9
Location 9
Cleanliness 9
Check In / Front Desk 7
Service 8
Business Service 8

room is due for make over ...........

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Manager's Reply
There is an apartment which is due to be renovated. The others have now been completed. As we were completely full we thought the fabulous view would make up for the less than satisfactory decor. Sorry about the rain. That certainly does not help!!

Liked: views
Disliked: it rained
Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers, Young singles, Couples, Older travellers
Date of stay: April 2008

Michelle king - Garbutt, Townsville
22-05-2008
7.2 / 10
Value 8
Rooms 1
Location 10
Cleanliness 8
Check In / Front Desk 8
Service 8

Beautiful location.
Perfect/ affordable for families and couples.
Well equiped.
Air-con would be good, not all TV channels worked.

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Manager's Reply
Unfortunately Foxtel only supply a "Holiday Package" of TV Channels to the accommodation buildings & hotels. This gives a cross section for the catagories of news, sport, entertainment, etc

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Business conference, Couples, Older travellers
I do not recommend this hotel for: Honeymoon, Pet Owners
Date of stay: April 2008

Rick Hayes - Warabrook
19-05-2008
9.0 / 10
Value 10
Rooms 8
Location 10
Cleanliness 8
Check In / Front Desk 9
Service 9
Business Service 9

The apartments were excellent! Very well equiped. Beautiful location. Perfect for families as well as couples.

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Manager's Reply
The buildings Main Power Board does not have the capacity for air conditioning. Due to the lovely summer sea breeze, air conditioning would rarely be needed.

Disliked: air-con would have been beneficial.
Would you recommend this hotel: Yes
Date of stay: April 2008

Rick Hayes - Warabrook
19-05-2008
9.5 / 10
Value 10
Rooms 9

Great room with an awesome view, one to remember. Value for money!
Cleanliness of room is the only thing that could have been improved.

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Manager's Reply
We take great care to train our housekeepers to a high standard & inspect regularly.
If an apartment has not been cleaned to a proper standard please immediately contact Reception ( button 9 on room phone ) so we can send the Housekeepers back to see what they have missed & to rectify.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: April 2008

Jonathan Joffe - glen iris
19-05-2008
8.5 / 10
Value 10
Rooms 9
Location 8
Cleanliness 6
Check In / Front Desk 9
Service 9

was nice

Liked: quiet
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Couples, Older travellers
I do not recommend this hotel for: Families with young children, Pet Owners
Date of stay: April 2008

Yans Goma - sydney
19-05-2008
8.7 / 10
Value 9
Rooms 9
Location 7
Cleanliness 10
Check In / Front Desk 10
Service 8
Business Service 8