Kingfisher Bay Resort

Overview

Kingfisher Bay Resort provides oustanding Fraser Island accommodation set amidst a rainforest, freshwater lakes and beaches. With an international standard, Kingfisher Bay Resort boasts 152 hotel rooms with fantastic on-site leisure facilities.

All accommodation at Kingfisher Bay Resort has been designed to minimise effects on the natural environment, conserve energy and minimise waste. The Queenslander-style hotel rooms at the resort are available with sea views and spas, while all rooms feature basic amenities including air-conditioning, TV, hairdryer and ironing equipment.

Take full advantage of the on-site leisure facilities at Kingfisher Bay Resort Fraser Island including shops, kids clubs, 4 swimming pools, 3 restaurants with a focus of the best of Australian food and wine, bars, a nightclub, massage and beauty therapy centre and more!

Visitor Review

This place must have been brilliant back in the day but now I believe they have major staffing issues....We had nothing but trouble the whole time we were there from bad food broken showers, being "hit on" buy drunk staff, having to listen to drunk staff use terrible language on the ferry trip over, being over billed. It seamed nothing could be done correctly. we couldn't even wonder over to the bakery to buy a cake without waiting a good 10 minutes for rude staff members to finish gossiping out the back and serve us. Don't get me wrong I don't mind waiting, I'm not a snobby twat who expects things to be done quick smart, but I can honestly say that I could not relax the whole time as I was waiting for the next stuff up. here is a quick list of problems we encountered during our short stay: -room not clean -poor food quality -huge wait times, food, coffee -non responsive staff -broken shower -overcharged bill ($200, while checking out 3 other couples checked out and had similar problems, not one person in the short time I was there had an argument free checkout - I feel sorry for the staff who are doing the right thing and get blamed for all the stuff ups) -stuffed up checkout day -drunk staff, swearing, hitting on me (even thought I was there with someone else) -angry staff, constantly heard complaining about working conditions other staff members - under trained staff, told us miss information (we had to go to 3 different shops at the resort to get a coffee) -blah blah blah anyway you get the picture. the resort location is amazing and I would recommend going but trying one of the places on the other side of the island, we just couldn't relax the whole time we were there. I think the main problem stems from the fact that the Kingfisher gets most of its staff from the mainland and they have to catch a ferry to and from work which adds and an extra hour to the start and end of their shift, for which they are not payed. Apparently they aren't payed that well either. SO all the goof staff are snapped up by the resorts on the mainland. However on the other side of fraser the locals live and run the accommodation, it is a wonderful friendly environment where you always feel free to ask questions and are pampered. Liked: setting and hotel design Disliked: staff Would you recommend this hotel: No I do not recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Pet Owners, Older travellers Date of stay: September 2008 DingoDays - Canberra 03-11-2008

4.4 / 10 Value 1 Rooms 4 Location 10 Cleanliness 4 Check In / Front Desk 7 Service 1 Business Service 4

Getting There

Fraser Island lies off the Queensland coast, a four-hour drive north of the capital of Brisbane.

Virgin Blue, Jetstar and Qantas Airlines run daily direct flights to the Fraser Coast/Hervey Bay from Brisbane and Sydney with connections to all other ports as well as daily coach and train transfers from Brisbane.

Kingfisher Bay Resort is a 45-minute ferry ride from Urangan Boat Harbour in Hervey Bay. Coach transfers are available from all transport terminals in Hervey Bay to Urangan Boat Harbour.

Daily Catamaran timetable:
Ex Hervey Bay: 8.45am, 12.00noon, 4.00pm, 7.00pm
Ex Kingfisher: 7.40am, 10.30am, 2.00pm, 5.00pm

A vehicle barge departs daily from River Heads south of Hervey Bay

Vehicle barge Timetable:
Ex River Heads: 7.15am, 11.00am, 2.30pm
Ex Kingfisher: 8.30am, 1.30pm, 4.00pm

Extra Charges apply for catamaran transfers and/or vehicle barge. Not included in the room/ villa rates unless otherwise stated.

Kingfisher Bay Resort Rooms

1 Bedroom Standard Room
The one bedroom standard room features spa (on request), disabled facilities (on request), air-conditioning, TV, telephone, private balcony, tea and coffee facilities, ironing equipment, hair dryer and private deck with bush or lake views.

Bedding configuration is 1 Queen bed and 1 King Single bed - Maximum capacity is 3 people.

Kingfisher Bay Resort Facilities

• 24-Hour Front Desk
• Babysitting / Child Minding
• Bar / Lounge
• Business Centre / Facilities
• Dry Cleaning / Laundry
• Kids Club
• Non-Smoking Floors
• Restaurant/Cafe
• Spa / Jacuzzi
• Swimming Pool - Outdoor
• Tennis Court
• Tour Desk

Car Parking

Conventional vehicles can be parked free of charge in the open air car park at the Urangan Boat Harbour Terminal, or for an additional charge in the adjacent secure car park facility.

Four wheel drive parking is available free of charge within the resort grounds.

Business Facilities

Kingfisher Bay Resort has won six Australian Tourism Awards.

6 Meeting rooms - Total number of delegates theatre style in main conference room: 300

The main conference area has natural light, views, surrounded by large undercover decks, complete blackout if required, on & off site catering, special events, a number of outdoor venues are available for unique themed events:

Kingfisher Bay Resort offers a full range of Technical equipment & support, secretarial services / data processing facilities, photocopying, business centre access, private meeting rooms, internet access, registration desk.

Kingfisher Bay Resort Reviews